Thank you for visiting taohoo (hereinafter referred to as “this website”). This website is operated by [company name] (hereinafter referred to as “we”). We value your privacy protection. This privacy policy aims to explain how we collect, use, store, and protect the personal information you provide while using the services of this website, as well as the rights you have regarding this information. Please read this policy carefully before using this website.
1. Scope of Application This privacy policy applies to all actions and related services you perform through this website (including but not limited to the website, mobile applications, mini-programs, etc.), and does not apply to third-party links or services (which we will specify further in this policy).
2. Information We CollectTo provide you with cross-border e-commerce services (such as product transactions, logistics distribution, after-sales service, etc.), we may collect the following information:Personal Identification Information: This includes but is not limited to your name, gender, date of birth, ID card number/passport number, contact information (phone, email, address, etc.), used for identity verification, order confirmation, and delivery.Transaction Information: This includes your order details, payment records, product preferences, delivery address, etc., used to complete transactions, track logistics, and provide after-sales service.Device and Browsing Information: When you visit this website, we may collect your device information (such as IP address, device model, operating system) and browsing history (such as pages visited, time spent) using technologies like cookies and log files, for optimizing website experience and preventing fraud.Other Information: Feedback and evaluations that you voluntarily provide, or information collected to comply with laws and regulations (such as identification information required for customs clearance).
3. Purpose of Information UseThe information we collect will be used for the following purposes:- To provide and optimize the goods and services of this website (such as order processing, logistics arrangements, customer service response);- To ensure transaction security (such as fraud detection and identity verification);- To send you personalized product recommendations and promotional information (you may disable such notifications through ‘Account Settings’);- To comply with relevant laws and regulations in Africa and China (such as customs declaration and tax requirements);- For market research and service improvement (data processed in an anonymized manner may be used for statistical analysis).
4. Information Sharing and DisclosureWe commit not to sell your personal information to third parties, but information may be shared in the following situations:Service Necessity: We collaborate with third parties necessary for completing transactions (such as payment institutions, logistics companies, customs agents), and these third parties may only use your information within the scope of providing services and must adhere to privacy protection obligations;Legal Requirements: When we receive legitimate requests from government agencies or judicial authorities (such as subpoenas or investigative orders), we may disclose information to comply with laws and regulations;Corporate Restructuring: In the event of mergers, acquisitions, or asset transfers, your information may be transferred as part of the assets, and we will ensure that the recipient continues to comply with this privacy policy.